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STORAGE FAQs

  • When can I move in?

    If there is a storage space available that meets your specific storage needs, you can move in anytime during normal office hours.

  • When can I access my space?

    Access hours are from 7:00am - 7:00pm every day of the year.

  • What is Temperature Control?

    Our Temperature Controlled spaces are interior spaces where we maintain a temperature between 65 and 85 degrees year-round. Perfect for storing wood furniture, antiques, electronics, upholstered furniture, photo albums, paintings, vinyl records and other collectables.

  • How much notice needs to be given before I move out?

    All contracts are month-to-month. However, we do require a 7-day notice before you move out.

  • What type of documentation do I need to provide in order to rent a space?

    We require a government-issued photo ID (example: driver’s license, state ID, or passport).

  • Do I need to sign a long-term lease?

    No, we rent on a month-to-month basis.

  • How do I make a payment?

    You can pay in person, call in a credit card payment, mail a check or money order or make a payment through our website. You may also sign up to have payments automatically deducted from your credit card/savings/checking account monthly.

  • What forms of payment do you accept?

    Checks, money orders, VISA, MasterCard, American Express and Discover, and cash.

  • Do you sell boxes and storage supplies?

    Yes. We sell various moving supplies in our office.

  • How do I know how much storage space I will need?

    You can either use our Storage Calculator on our website or call our staff for assistance.

  • Are there any items that I am NOT able to store?

    We do not allow vehicle storage, liquids, explosives, flammable liquids, toxic materials or any type of foods or perishables. Please contact us if you have any questions regarding a specific item.

  • Does there have to be someone in the office to let me through the security gates?

    No. At the time of signing you will be given your own security gate code that will allow you access to your unit from 7:00am - 7:00pm regardless of office hours.

  • Do you have handcarts and dollies available at your facility?

    Yes. You are welcome to use our complimentary carts to move in.